Testimonials
Tragic situations such as suicide, homicide or unattended death should never be left to the homeowner or family member to clean up. BioTechs is here to help you during this extremely difficult time.
BioTechs can assist with complete decontamination and biohazard disposal services that efficiently eliminate traces of the scene, allowing the family to tend to other pressing concerns. Our staff is highly trained and certified with the American Bio-Recovery Association. Our technicians are firefighters, police officers, and EMT personnel who are trained in dealing with the profound emotional strain families are faced with.
What Our Clients Have to Say
BioTechs is so professional, extremely caring and very genuine. I would unequivocally recommend BioTechs! The technicians are extremely professional and knowledgeable in what they are doing and never complained even though the air conditioner was not working at the time. Not only that, they are very caring in how they handled my brother’s property. It is more than a job to them, it is their mantra. What they want to do is care for people in a very, very, tough time of need and that’s exactly what they do. You can’t find any better people than BioTechs!
Marilyn G.
…Being there alone at 11pm after being right in the middle of this unbelievable tragedy at my office gave the horrible reality of this thing a chance to set in. I’m not sure if you know it but you really helped me during that difficult time. It was very obvious that you and your staff knew what you were doing because of the way the situation was handled. I thought you would like to know that your honesty, and integrity have also made someone else very happy. The very next day, a family member was asking if I had seen the diamond to a necklace lost at the scene. It was nice to be able to give it to them, and they were very appreciative of BioTechs staff’s honesty. I think that the money we paid was well worth it.
General Manager / Century 21
On behalf of my entire family, I would like to thank you and your technician, for the manner for which the possessions of my uncle were dealt with… The crime scene area was left in a manner that made it seem as though nothing had happened there…Every video, paper, cabinet, office machine, piece of furniture and all personal property, were either moved or packed during that week. On my initial entry into the store, I saw the meticulous nature of the work and the respect demonstrated by your technician not only for my uncle, but also for my entire family. I can only give thanks to you and your employees for helping us keep the good memories of our uncle.
Mr. Ozuna
I cannot thank you enough. BioTechs’ technician was such a gentleman and treated my mother with such respect To lose my father so suddenly, and be faced with the cleanup was just too much to handle. Thank you for all you do! Thank you, thank you, thank you!!
Mrs. Banks
I am so happy we found you in our time of need. Thank you for your compassion and your support when we so desperately needed it.
MariaElena F.
I just wanted to say THANK YOU for having helped out my friend during her time of loss. She could not say enough good things about how helpful Audrey was with arrangements, etc. It is good to know that at a time of loss, we can count on you.
Terry V.
Once again, thank you for helping us out during a challenging and emotional time. I am so happy that we chose you and your company.
Ruben C.
Audrey, I just wanted to send a quick note to you thanking you for the compassionate service you and your team provided at my Mother’s house. I can not imagine the horrific scenes you and your teams encounter, but the manner in which all of you handled this one was above and beyond the call of duty. My initial call was placed way too late in the night to have been received so lovingly, but it was. Then the next day when the team arrived they were just as compassionate and extremely respectful and professional as they took on the remediation task. I can not thank you enough for providing this service and how it was handled. I hope to never be in the situation to need or recommend your services, but in the event I might be, you will be the only call I make.
Pamela R.
We had a serious accident in our home and our family tragically lost a loved one as a result. Audrey (the owner) spoke with our family directly, answered all of our questions, consoled and even prayed with us. Her staff was prompt, professional, thorough and very willing to work around our schedule as our family had to continue to live in the home during the cleanup. I understand the majority of their staff is either former police, fire or EMT professionals. The result of their work not only completely cleaned the home, but helped us to restore hope and alleviate our grieving. We did have several questions regarding our insurance and were quite surprised that Audrey was able to engage the insurance company directly, advocating on our behalf. BioTechs is available 24/7, OSHA approved, military friendly and offers ‘victims of crime assistance’ and ‘family crisis discounts’ to offset expenses for those who qualify. There is no other specialty cleaning service that offers this level of personalized family care. After all services were completed, she stopped by our house to ensure the work was satisfactory and on a very personal level saw if there was anything else she could do for our family. I hope that no one ever requires these services as we did, but in the event you do, BioTechs not only does exceptional work but does so with an unusual amount of compassion for what the family might be going through. Thank you for your service.
Daniel E.
My parents’ home was discovered to have rats in the attic and upstairs area. After dealing with their extermination, next came the cleanup of rat feces and urine found all over the upstairs area. We hired BioTechs to do the job based on their experience and professionalism. We were highly impressed by David and his staff who did a thorough job of cleaning, disinfecting, and removing furniture and carpeting. They were polite, supportive, and hard-working. It was a pleasure to work with them and we highly recommend their services.
Mary Pat Rafferty
My fathers passing was not an expected departure, we were left without him here to lead us as he always has by his own will. As a family we were left trying to comprehend what to do next. We couldn’t gather the strength to enter our family home to clean up the area he took his life at. After working with the funeral directors and insurance adjusters, we were being treated as everyday business transactions. Through death is an everyday occurrence to these businesses, our father's passing was not just another business transaction to us. This is when we came across BioTechs, and two other unnamed clean up services. Out of the three companies we contacted, BioTechs is the team that had us feel some type of comfort by the way they handled our call. David and Roxanne spoke and treated us with sympathy and empathy, thy displayed professionalism while maintaining compassionate non scripted customer service. They also helped relieve the extra stress we felt by working one on one with the insurance agency. When the day came for BioTechs to perform their job they exceeded our expectations during a heartbreaking time for our family. The job as done with care, diligence, and profound expertise. Our family couldn’t be more thankful enough to BioTechs.
Jennifer Olivares
In the News
The Night Beat on KSAT-TV spoke with a victim and Audrey Trinidad about BioTechs cleanup of a crime scene.
News Segment on Fatal Stabbing in San Antonio
BioTech Crime Scene Cleaning is there for families when the need is the most. Audrey Trinidad conducted an interview with KSAT 12 in San Antonio, Texas discusses the cleanup process after a tragedy of an unexpected death.
Audrey Trinidad Explains BioTechs
Audrey Trinidad, Founder and CEO of BioTechs on KSAT 12 in San Antonio, Texas discusses BioTechs. The video details the cleanup process and why Audrey founded BioTechs.
Fox News San Antonio Talks with Audrey Trinidad
Audrey Trinidad, Founder and CEO of BioTechs on Fox News (KABB TV 29) in San Antonio, Texas discusses BioTechs. In the discussion is mentioned how BioTechs was founded and what is involved in the cleanup process.
BioTechs on KWEX-TV Univision
Press Releases
BioTechs comes to a crime scene or a place where tragedy has occurred and cleans and clears it. They specialize in preventing a re-traumatization for families by taking care of the area. “No family member should ever have to clean up after a loved one,” says owner of the Houston BioTechs, David Morales… [Read More]